How it works
Pay once a year. Most years, nothing happens.
When something does go wrong, it's covered. No emergency quote, no negotiation, no waiting while you find someone who understands your app.
What counts as an emergency
- Your app goes down
- It's removed or suspended from the App Store or Google Play
- Payments stop working
- Logins stop working
- A key integration fails
- You're locked out of your own accounts
- Data loss or a security problem
Not covered: new features, redesigns, adding things you've decided you want. Those are quoted separately, and plan holders get priority.
The plans
Billed yearly. 30 days' notice to cancel, any time.
Essential
£490/year
Emergency repairs covered up to £10,000 a year
- Monitoring, so you find out before your customers do
- Platform and app store requirement updates
- Response within 3 business days
Standard
£990/year
Emergency repairs covered up to £30,000 a year
- Everything in Essential
- Small changes and additions included
- App store submissions handled for you
- Response within 24 hours
Priority
£1,990/year
Emergency repairs covered up to £100,000 a year
- Everything in Standard
- Priority response
- Priority contact for urgent issues
What it costs without a plan
Agencies publish these figures for maintaining a small app:
- £3,000 to £10,000 per year, or £500 to £1,700 a month
- Rule of thumb: 15 to 20% of what the app cost to build, every year
An emergency fix without a plan costs whatever the developer decides on the day, and you're negotiating while your app is down.
What happens when you call it in
First, the business keeps running. Before anything else, I put a fallback in place so you're not fully offline while the real fix happens. On a booking or marketplace app, every hour down is money.
Then the actual problem gets fixed. Not patched over.
Then you find out what caused it, so you're not paying for the same failure twice.
Who this is for
Most of the apps I look after are marketplaces, booking apps, and systems businesses run their day-to-day on. The kind where the app being down means the business stops earning.
180+ products delivered for clients in the US, UK and Australia. I've handled lost access, data loss, payment integrations failing, and app store removals. The pattern is always the same: the owner finds out from a customer, and by then it's already costing them.
Certified Adalo Expert and Community Leader. Webnux Ltd is a registered UK company.
Start with a free review
Before you pay for anything, find out what state your app is actually in.
You'll get, in writing:
- How your app was built and what it depends on
- What's broken now
- What's likely to break next
- Which plan, if any, you actually need
Free, no obligation. If the honest answer is you don't need this, I'll say so.
Questions
Do you cover apps you didn't build?
Yes. That's most of this.
What platforms?
Adalo, Bubble, Glide, Softr, FlutterFlow, AI-generated apps, and custom web apps.
I've lost access to my own app. Can you still help?
Yes, and it's common. Getting you back in control of your own accounts is usually the first thing we do.
What if nothing breaks all year?
Then you've paid for monitoring and someone on call. That's the point. Most years are quiet.
What if my app needs work before it's stable?
That's quoted after the review. The plan covers what happens after.
Am I locked in?
No. 30 days' notice.